Your landlord (or agent) should provide you with a way to easily report maintenance issues you experience, and should repair any issues within a time frame reasonable for the issue. You should never be responsible for repairs to the property’s structure, heating and hot water, electrical wiring and gas appliances.

If your request for repairs are being ignored, or are taking too long to be resolved, you may start court action to demand the requested repairs to place and recover compensation for any delay or unreasonable refusal. Click ‘enforce this right’ for our simple guide on how.